Mobile / Live
This page sets out the legal framework that governs your account on pelangtoto. Access and eligibility depend on local law and are available only where permitted in your region.
Your use of pelangtoto is subject to the terms outlined here, along with any applicable laws in your jurisdiction. We collect account data — including your registered name, contact details, and transaction history — solely to operate your account and process deposits through GoPay, ShopeePay, and LinkAja where those rails are active. We do not sell or transfer your personal data to third parties outside of what is required to process your transactions or respond to a lawful request. Data retention follows our internal policy: active account records are kept while your account remains open; inactive records are reviewed on a schedule shown in your account settings. If your region restricts access to online gaming services, eligibility is determined by local law, and we will act in accordance with those restrictions. Any material change to this policy will be communicated through the notification channel linked to your registered account. The current version of this document is the one in force; earlier versions are not binding. For questions about how this policy applies to your account specifically, the support paths listed further down this page are the right place to start.
Understanding what this policy covers — and what falls outside it — helps you know where to direct questions about your account, your data, or third-party services connected to your session.
This policy applies fully to your registered account on pelangtoto — login sessions, account settings, wallet balance, and the transaction record tied to your GoPay, ShopeePay, or LinkAja deposits.
Deposit and withdrawal records processed through your account wallet are within scope. The current state of your transaction history is shown in your account dashboard after login, not on this page.
Game content provided by studios in our lobby — including titles from Habanero, CQ9, and Pragmatic Play — is covered by separate game-provider terms. We present that content; the provider's own rules govern its mechanics.
Payment processors, e-wallet providers, and any external links you follow from our pages operate under their own privacy and service policies. We are not responsible for data handling outside our platform.
You have practical rights over the data we hold on your account. You can review your full transaction history — every GoPay, ShopeePay, and LinkAja deposit or withdrawal — directly from the wallet section of your account dashboard. If your registered name, contact number, or email address needs updating, the account settings page shows the editable fields and the verification steps required to confirm the change. Requests that cannot be completed through the account interface — for example, a query about how a specific record was generated, or a request to correct data you believe is inaccurate — can be raised through our support channel. We will respond to verifiable data correction requests within the timeframe shown on the support page. If you want to close your account, that option is available in account settings; closing the account does not erase transaction records that we are required to retain under applicable law.
Open the wallet section in your account dashboard to see every recorded deposit and withdrawal, including the payment method used for each entry.
Account settings shows which fields — name, contact, email — you can edit directly, along with the verification steps each change requires.
If a record looks incorrect or you need clarification, raise it through the support channel. Our team will confirm receipt and respond within the timeframe shown on the support page.
The option to close your account is in account settings. Retained transaction records required by applicable law remain on file even after closure, as noted in the policy details above.
If you have a question about this policy — how it applies to your account, a data correction request, or an access query — these are the paths to reach us. Each channel is monitored; response times are shown on the contact page.
Open the chat icon from any page while logged in to reach support directly. Use this for urgent account or data questions.
Send your policy or data question to our support email address shown in the Help section of your account. Include your registered account ID to speed up the response.
The Help Centre in your account contains answers to common policy questions, account access steps, and the current contact form for formal data requests.
Account security on pelangtoto relies on a combination of measures you can see and steps we manage on the platform side. Your session uses encrypted connections across all pages — including the wallet and account settings sections. Cookie usage is limited to what is needed to keep your session active and to remember preferences you set; you can review cookie categories in the privacy settings linked from the footer. We do not store payment credentials: when you deposit via GoPay, ShopeePay, or LinkAja, the transaction is routed through the payment provider's own system, and only the confirmation record lands in your account wallet. Data retention periods are tied to account status and legal requirements, as outlined in the policy details section above. To request a change to your data, or to ask about how a specific record is held, use the support paths on this page.
All account pages — login, wallet, settings — run over encrypted connections. Your session token is reset at each login to reduce the risk of unauthorised access between visits.
We use session and preference cookies only. No tracking cookies from advertising networks are placed on your account pages. Cookie settings are accessible from the footer privacy link.
Payment credentials for GoPay, ShopeePay, and LinkAja are never stored on our servers. Only the confirmed transaction record — amount, method, timestamp — is written to your account wallet.
To update, query, or request removal of a data record, use the support email or the Help Centre form. Include your account ID and the specific record in question so we can locate it quickly.
These are the questions we hear most often about how this policy works in practice. If yours is not here, the Help Centre and support chat are the right next step.
Log in to your account and open the wallet section. Every deposit and withdrawal — including the payment method used, such as GoPay or ShopeePay — is listed there with a timestamp. No request to support is needed to view this record.
Go to account settings while logged in. Fields like your registered name, contact number, and email show edit options alongside the verification steps required. For details that cannot be changed through settings, contact support with your account ID and the correction needed.
We share data only where necessary to process your transactions — for example, passing a deposit confirmation to GoPay or ShopeePay — or where required by a lawful request. We do not sell account data or share it for advertising purposes.
Active account records are retained while your account is open. After account closure, records required by applicable law are kept for the retention period set out in those legal requirements. The specific timeframe is noted in the account settings closure flow.
Access depends on local law. Where online gaming services are restricted or regulated in your region, eligibility is determined by those rules. We act in accordance with local legal requirements, and the platform is available only where local law permits.
Use the contact form in the Help Centre or send an email to the support address shown there. Include your account ID and describe the specific record or action you are requesting. We will confirm receipt and respond within the timeframe shown on the support page.