Mobile / Live
This policy explains what data pelangtoto collects when you access our platform, how that data is used, and what choices you have over it. Every step — from account creation to wallet transactions — is covered here, so you know exactly where your information goes.
When you open an account with pelangtoto, we collect the details you provide during registration — your email address, phone number, and the payment method you connect to your wallet. We use this information to verify your account, process deposits and withdrawals, and show you a clear transaction record after each session. Payment data from GoPay, ShopeePay, and LinkAja transactions is handled according to the terms of each payment provider alongside our own internal processing records. We do not store full payment credentials on our servers — only the confirmation reference tied to each transaction in your account history. We also collect device and session data: the type of device you use, your browser or app environment, and session timestamps. This helps us keep your account secure and lets you pick up a session across devices without losing your place. Data collected through the platform is used solely for account operation, security, and service improvement. We do not sell your personal information to third parties. Availability of this service depends on local law and is accessible only in eligible regions.
Deposit and withdrawal references from GoPay are logged in your account transaction history. We store the reference ID and amount — not your full GoPay credentials — so your wallet record stays clear and traceable after every session.
ShopeePay transaction confirmations appear in your account dashboard under payment history. Each entry shows the date, amount, and reference number, giving you a verifiable record you can cross-check against your ShopeePay app at any time.
LinkAja deposit and withdrawal references are stored the same way — confirmation reference, amount, and timestamp. No full account credentials from LinkAja are retained on our side; only the data needed to maintain an accurate transaction log.
We log device type, session start and end times, and connection region. This data supports account security — flagging unusual login patterns — and helps us maintain consistent access whether you switch from phone to desktop mid-session.
Not every part of your experience falls under the same policy rules. Understanding the boundary between what we control and what a third-party provider handles helps you know who to contact when a question arises about your data.
Registration details, login history, and session data all fall within this policy. We control how that data is stored, how long it is kept, and who inside the platform can access it.
Transaction references for GoPay, ShopeePay, and LinkAja deposits and withdrawals are covered here. Full payment credentials are governed by each provider's own privacy terms — we only hold the confirmation reference on our side.
Game session data — which titles you opened, session duration, result records — is collected and retained under this policy for account integrity and support purposes. Studio partners like Habanero, CQ9, and Pragmatic Play supply game content only; they do not access your personal account data.
Links or integrations to external services — payment apps, verification providers — are governed by those providers' own policies. We are not responsible for data handling outside our platform boundary, and we recommend you review each provider's policy directly.
You have practical control over the personal data tied to your pelangtoto account. You can request a copy of the account data we hold, ask us to correct details that are inaccurate, and raise questions about how specific records — including transaction references from GoPay or ShopeePay sessions — are being used. To review your transaction records directly, log in and open the transaction history section in your account dashboard. Each entry shows the date, payment method reference, and amount processed. If you spot an error, you can flag it through the support channel and our team will check the record against the original confirmation. If you want to request account data, correct stored information, or ask about retention periods, reach out via the contact paths listed in the support section below. We aim to respond to data queries within a reasonable timeframe, consistent with what local law in eligible regions requires of us.
Log into your account and open transaction history to see every deposit and withdrawal reference. The dashboard shows payment method, date, amount, and confirmation status — no need to contact support for a standard record check.
If your registered email, phone number, or linked wallet details need updating, open account settings after login. For changes that affect identity verification, our support team will walk you through the steps shown in the verification flow.
For questions about what data we hold, how long we keep it, or how a specific record was generated, contact our support team directly. Include your account reference and the relevant transaction date so we can locate the right records quickly.
Where local law in your eligible region permits, you may request removal of personal data tied to a closed account. Submit this request through our support channel; we will confirm what can be removed and what must be retained for legal compliance.
If you have a question about this privacy policy, want to know what data we hold on your account, or need to raise a concern about how a transaction was recorded, our support team is the right place to start. Reach out through any of the channels below and include your account details so we can respond accurately.
Open live chat from inside your account dashboard. This is the quickest path for account-specific data questions, including transaction record queries for GoPay, ShopeePay, or LinkAja payments.
Send a detailed request to our support email address shown in the Help section after login. For data review or correction requests, include your registered account email and a brief description of what you need.
The Help Centre inside your account covers common privacy and data questions with step-by-step answers. Check there first for questions about transaction records, account data access, and how to update stored details.
Account security and data integrity are part of how pelangtoto operates, not features added after the fact. Here is a plain summary of our core data practices so you know what to expect when you use the platform.
Personal account data is retained for as long as your account is active and for a period after closure as required by applicable rules in your eligible region. Transaction references — including GoPay, ShopeePay, and LinkAja records — are kept as part of your account history for dispute resolution and compliance purposes.
We use session cookies to keep you logged in across your current visit and preference cookies to remember your last-used settings. You can manage cookie preferences through your browser settings; blocking functional cookies may affect how your session behaves on the platform.
Login activity is monitored for unusual patterns — such as access from an unfamiliar device or region. If a flag is raised, you may be prompted to re-verify. We recommend keeping your registered phone number current so account recovery steps work when you need them.
To update consent preferences, request data access, or ask about retention periods, use the support channels in your account. Requests are reviewed by our team and responded to in line with the requirements of local law in eligible regions.
These are the questions we hear most often about how pelangtoto handles your data. If your question is not covered here, reach out through the support channels in your account dashboard.
We collect your email address, phone number, and the payment method you connect to your wallet during registration. After that, session data — device type, login timestamps, and transaction references — is recorded as you use the platform. We do not collect payment credentials directly; those stay with your payment provider.
Only the confirmation reference, amount, and timestamp for each transaction are stored on our side. Full wallet credentials from GoPay, ShopeePay, or LinkAja are not retained by us. You can cross-check every entry in your account transaction history against your payment app at any time.
Yes. Log in and open your account dashboard to view transaction history and account details directly. For a broader data request — covering all stored records — contact support through live chat or email. Include your registered account email so the team can locate the right records.
Most details, such as your email and phone number, can be updated directly in account settings after login. For changes that involve identity verification, our support team will guide you through the steps shown in your account's verification flow. Contact live chat for the fastest response.
We do not sell your personal data. Transaction confirmation data is shared only with the relevant payment provider — GoPay, ShopeePay, or LinkAja — to process your deposit or withdrawal. Game content studios like Pragmatic Play and Habanero supply titles to our lobby but do not receive your personal account data.
We retain account and transaction data for a period after closure as required by applicable rules in your eligible region. The exact retention period depends on local law where the service is permitted. You can ask our support team for details relevant to your account before you close it.