Mobile / Live
These terms set out how your account on pelangtoto works — what you agree to when you access the platform, how transactions through GoPay, ShopeePay, and LinkAja are handled, and what applies when you use the lobby. Access and eligibility depend on local law and are available only where permitted in your region.
When you open an account on pelangtoto and use any part of the platform — the game lobby, your wallet, or a payment channel like GoPay, ShopeePay, or LinkAja — these terms apply to that activity. They define the relationship between you and the platform for the duration of your use. Eligibility is subject to local law. If access to online gaming platforms is restricted or regulated in your area, these terms do not override that. You are responsible for confirming that your use is lawful where you are located. Your account wallet records every deposit and withdrawal. Any transaction you make via GoPay, ShopeePay, or LinkAja is logged and visible under your account history after login. We keep those records as part of normal account operation — not for any purpose beyond account management and dispute resolution. These terms may be updated when the platform changes how accounts, payments, or access work. When that happens, the current version is shown here. Continuing to use your account after an update means you accept the revised terms. If you disagree with any part, the right action is to stop using the account and contact support to close it.
Deposits and withdrawals via GoPay are subject to these terms. Transaction records are stored in your account wallet and can be reviewed at any time after login.
ShopeePay transactions follow the same account rules. Any payment made is logged to your wallet history immediately and visible in your account dashboard.
LinkAja transfers are covered under this policy. If a transfer does not reflect in your balance, the account history is the first place to check before contacting support.
These terms apply specifically to how your pelangtoto account works. They do not replace the terms of any third-party service — your GoPay or ShopeePay app operates under its own provider's rules. What falls inside this policy and what sits outside it is set out below.
Creating, logging in to, and managing your pelangtoto account falls fully within these terms. This includes password changes, account verification steps, and session activity across devices.
Any deposit or withdrawal you make through the payment channels available on the platform — including GoPay, ShopeePay, and LinkAja — is covered. Transaction logs are part of your account record under these terms.
The game lobby, game titles from studios such as Habanero, CQ9, and Pragmatic Play, and any content displayed on the platform are governed by these terms when accessed through your account.
Payment providers, device operating systems, and external links are not governed by these terms. Their own policies apply to activity that happens outside the pelangtoto platform itself.
You have a set of practical options available to you at any time. Your account dashboard is the starting point for most of them — it holds your transaction history, your current account details, and the fields you can update directly. If you need to correct information such as your registered contact details or linked wallet, the account settings section shows the fields you can edit. For changes that require identity verification, the steps and documents needed are listed on that page. You do not need to contact support for routine edits — the dashboard handles them. For any question about how your data is held or how a specific transaction was processed, the support channel is open. You can raise a query through the contact paths listed in the support section of this page. We aim to respond to account-related questions through the same channel you used to send them.
Your full transaction history — every GoPay, ShopeePay, and LinkAja movement — is visible in the account wallet section after login. No request to support is needed to access it.
Contact details and wallet information can be updated in account settings. Fields that require verification show the required steps inline — follow those instructions as shown.
If something in these terms is unclear or you want to understand how a specific rule applies to your account, send a message through the support contact path. Include your account reference for faster handling.
If you wish to close your account, contact support directly. Pending balances and any open transactions should be resolved before the request is submitted, as closure affects wallet access.
For questions about these terms, your account records, or a specific transaction, the contact paths below are available. Use the channel that matches your question — account and wallet issues are handled through the same route as general support.
The quickest path for account and transaction questions. Open the chat window from the account menu after login and describe your issue with your account reference ready.
For written queries about these terms or to submit a formal account question, use the email contact shown in your account settings. Attach any relevant transaction reference numbers.
Common questions about account rules, wallet transactions, and policy scope are covered in the Help Center. Check there first — many account questions are answered without needing to contact support directly.
Your account data is held for as long as your account is active and for a period after closure as required for transaction record-keeping and dispute resolution. The specific retention period for closed accounts is shown in your account closure confirmation. While your account is open, your transaction records — including all GoPay, ShopeePay, and LinkAja activity — are stored and accessible to you at any time through the account dashboard.
We use cookies to keep your session active and to remember your account preferences across visits. Cookie settings can be reviewed in your browser. Disabling certain cookies may affect how parts of the account dashboard function.
Your account is protected by your login credentials. We recommend not sharing your password or session details. If you believe your account has been accessed without your permission, contact support immediately and change your password through account settings.
To ask what account data we hold, or to request a copy of your transaction records beyond what is shown in the dashboard, contact support with your account reference. We will confirm the scope of data held and the format it can be provided in.
When these terms change, the updated version appears on this page. The date of the last revision is shown at the top of the document. If a change materially affects your account rights, we will notify you through your registered contact details before the change takes effect.
These are the questions we hear most often about account terms, data handling, and what this policy means in practice. If your question is not here, the support contact path is the right next step.
Yes. Any deposit or withdrawal you make through GoPay, ShopeePay, or LinkAja while logged into your pelangtoto account falls under these terms. The transaction is recorded in your wallet history and governed by the rules set out in this policy.
After closure, your account data and transaction records are retained for a period required for record-keeping and dispute resolution. The exact duration is confirmed in your account closure notification. You can request a copy of your data before or after closure by contacting support.
Yes. Your complete wallet history — every transaction processed through the platform — is visible in the account dashboard after login. No separate request is needed. If a transaction appears missing, contact support with the date and payment method used.
Go to account settings after login. Fields you can update are shown there directly. For changes that require identity verification, the required steps are listed inline on that page. Follow the instructions shown — support is only needed if the process does not complete.
If a specific rule is unclear, contact support and ask for clarification before taking action. If you disagree with the terms in full and do not wish to continue under them, you can request account closure through support. Resolve any open transactions before submitting that request.
These terms govern your access to the game lobby and the activity recorded on your account. The game titles from studios such as Habanero, CQ9, and Pragmatic Play are available through the lobby — their individual mechanics are set by the provider. Your account activity, bets placed, and results logged are covered under this policy.